The volunteers of “Teacher Chang” are part-time counselors with college degree who are people-oriented and identify themselves with our spirit of service. They are selected to receive a series of professional training and they must pass strict qualification screening. Voluntary Teacher Chang undertake the first line counseling services, such as: face-to-face counseling, telephone counseling, mail counseling and group counseling.

The full-time staff of “Teacher Chang” are professional counselors with bachelor’s or master’s degrees in counseling related fields, who have passed China Youth Corps’ full-time personnel screening. Their major responsibilities are planning and promoting various counseling programs as well as researching, training and supervising voluntary counselors.

Members of Advisory Board are invited scholars and experts from counseling related fields voluntarily helping us to improve and enhance the quality of counseling services. Organizational Development Board consists of enthusiastic people who are invited to give advice and suggestions to promote the development of the organization.

Currently in “Teacher Chang”, there are over 900 voluntary counselors, 50 full-time counselors and more than 250 members on our Advisory and Organizational Development Boards nationwide. We are working together to promote the physical and mental health of our youth.

“Teacher Chang” Training Program is set up to provide professional pre-service and on-the-job training for voluntary and full-time counselors. We also assist other organizations to coordinate counseling related training.

We coordinate various training programs and workshops regarding mental health promotion as well. Topics covered include: stress management, interpersonal relationship, romantic relationship, effective parenting. Those programs and workshops have helped numerous professionals to implement mental health programs and activities in schools, work places, and/or communities.

In order to enhance professional services and to understand social issues and the direction of organizational development, Teacher Chang has conducted researches on the youth’s needs, staff performance of counseling services and the effectiveness of personnel recruitment and trainings. “Teacher Chang” also encourages and rewards graduate students whose research focus are on such subjects. Our work has made contributions to both practical and academic fields.

1. Sound physical and mental health, and graceful manners.
   
2. Characteristics of caring and patient; enthusiastic and diligent work attitude.
   
3. Willing to cooperate with others in order to produce an effective teamwork.
   
4. Open to personal and professional growth.
   
5. Being trustworthy, honest, and punctual.
   
6. Keeping work-related and client’s information strictly confidential.
   
7. Seeking advice from experts in dealing with cases beyond one’s own expertise.
   
8. Avoiding personal involvement with the clients and maintain a purely professional relationship.
   
9. In accordance with professional goals, all decisions must be made with the consideration of client’s benefits.
   
10. Avoiding discussion or criticism about other “Teacher Chang” staff members in front of the clients.

-1960:

Youth Issues Research Center was established to engage in the work related to the promotion of psychological counseling for the youth.

“Teacher Chang” Centers were established throughout the nation—in Taipei, Taichung, Kaohsiung, Keelung, Changhua, and Tainan. “Teacher Chang” Mail Boxes set up in I-lan, Hualien, Hsinchu, Miaoli and Yunlin County.

-1980: